Lulabet Customer Support: Contact Options and Response Tips
Best ways to contact
- Live chat for urgent issues
- Email for documents and detailed cases
- Help centre articles for quick fixes
What to include
- Account email/ID (never share passwords)
- Screenshots, dates, and reference numbers
- Clear summary: e.g., "withdrawal pending 48h"
Typical response times
Live chat: minutes. Email: varies by queue and case complexity. Complex verification may take longer—see Verification & Security.
Escalation tips
If stuck after 48–72 hours, reply with a concise timeline and attach prior ticket numbers. Payment disputes should reference Deposits & Withdrawals details and bank proof.
Self-serve resources
- Bonus clarifications: Welcome Bonus FAQ
- Login problems: Login issues guide
- Safer play tools: Responsible Gambling